These policies are in place to provide our customers with the safety and secure that they deserve. It also protects us from fraudulent claims against our company. Below are the various policies that Nora Catherine strictly adheres by. If you have any questions or you think that our company is not following the policies below, please contact us as soon as possible using the information at the bottom of this page.

 

Etsy Shop Policy

Damages/Defects
If a product is defective I will exchange it for a like item. Damage/Defective claims must be made within ten (10) days of receiving your order. All sales are final thereafter. Items returned by customers due to damage or defect will be dealt with on a case by case basis.

Returns
It is my sincere hope that you are pleased with your purchase. However, in the event that you are not 100% satisfied with your item(s), you may return your purchase within ten (10) days from the delivery date.

All sales are final after ten (10) days. Returned items must be unused and in their original condition. Items that do not meet these standards will not be eligible for a refund. I reserve the right to refuse any merchandise that has noticeable usage or is damaged. Please contact me before returning.

Additional Policies and FAQs
As the holiday season approaches, I ask that you please allow ample time for production when placing your order. In the event of a delay, I will notify you immediately.

 

Privacy Policy

Recognized for our commitment to safeguarding consumer privacy on our web site, we operate under a strict set of privacy principles:

-The only information Nora Catherine obtain about individual visitors to its website is information supplied voluntarily by visitors.

-In cases when Nora Catherine may need personal information to provide visitors with services tailored especially for them, or to inform them about new features or services, visitors are asked explicitly for that information.

-All identifiable information provided by purchasers (name, email or home address) will NOT be disclosed to anyone outside of Nora Catherine.

-Nora Catherine employs strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted channel.

-Nora Catherine maintains a strict "no-spam" policy. Your information, including your email address will not be sold to any third party. If you sign up for email, you will receive only the email you have requested.

-By using our website, you consent to the collection and use of information by Nora Catherine only as specified above. If we change our privacy policy, we will post those changes on this page so that you are always aware of all changes in our privacy policy.

 

Terms of Use/Service - User/License Agreement

-You may not add our products or information to a diskette, CD, website or any other medium and offer them for redistribution or resale. The products and/or information may not be resold in any sort of collection, such as passing our products or information over to third parties in CD's and/or diskettes, or letting others download our products and/or information from your website. Furthermore, by conducting such practices, you automatically waive any legal claims against Nora Catherine. If you do not abide by the terms of this agreement as described above, Nora Catherine will pursue legal action to the highest extent.

-The products and/or services are provided "as is" without warranty of any kind, either expressed or implied.

-Nora Catherine hereby expressly disclaims any and all warranties, expressed and/or implied, including but not limited to any warranties of accuracy, reliability, and/or fitness for a particular purpose by any vendor, customer, or associate offering any information, products, and services linked to the Nora Catherine website(s). The user agrees that Nora Catherine is not responsible, and shall have no liability to such user, which respect to any information, product, or service offered by others who are linked to the Nora Catherine website(s). Nora Catherine shall not be liable for any damages allegedly sustained arising from use of the information, products, and/or services.

-Refunds will only be given with administration approval.

-In no event shall Nora Catherine be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages, or other losses arising out of the use of or inability to use the products and/or services from Nora Catherine.

 

Copyright Notice

All material sold, downloaded, viewed, and/or presented/displayed on this website is copyrighted. These copyrights solely belong to Nora Catherine or it's original or current owner.

 

Internet Security Policy

Nora Catherine is dedicated to providing all our visitors with a safe a secure transaction experience. We employ PayPal for our internet merchant services. All detailed payment types, credit card numbers, banking account numbers, are stored at PayPal. We will never see your credit card number or any of your banking details. Along with Nora Catherine, PayPal will NEVER sell, rent, or give your information to any third party or person/company outside of PayPal. If you have any problems, questions, or concerns about making a payment over our website, please let us know and we will contact you as soon as possible.

 

Links

This website, Nora Catherine (www.noracatherine.com), may contain links to third-party websites, but we are not responsible for the content of any linked website.

 

Spam Policy

Nora Catherine will NEVER send out an email asking for any type of personal information (name, address, email address, username, password, credit card, etc.) If we need to get a hold of a customer due to wrong information or information that is missing, we will call the customer directly.  If you have been requested to go to another Nora Catherine website, other than (www.noracatherine.com/noracatherine.etsy.com/noracatherinewedding.etsy.com), please consider this spam and report it to us immediately.

 

Have a question or need to report a violation of any of the policies? Please contact us via email or give us a call.  We will respond to your question or problem within 12 hours of receiving the message.